FAQAnswers to the hard questions VLMIS users actually run into.Signing in I can't log in. What password does VLMIS want? Stock movement I recorded an arrival but my stock didn't change. Why?My stock went up before the delivery truck even arrived. Is that a bug?I returned products to my parent store but my stock hasn't gone down. Blocked actions VLMIS says "An order is awaiting your acknowledgment". What is it talking about?Why can't I validate this distribution? Every product looks fine.Batch mapping refuses my batch. What are the possible reasons?Why can't I start a new issuing?Acknowledging a return fails with "Insufficient Balance for ..." naming a product. What happened?I can't post my inventory. It says all products must be counted. Fixing mistakes I confirmed an issuing (or posted an arrival) with the wrong quantity. Can I undo it?A batch I physically hold doesn't appear anywhere in my store. How do I bring it in? Administration and DHIS2 A new facility was created but VLMIS can't find it.Why can't I make a district user an Administrator?Our numbers in the national DHIS2 dashboards look wrong or missing.The scanner scans, but nothing fills in on the Arrivals form.DHIS2 IntegrationWhat VLMIS takes from DHIS2, and the stock data it sends back every night for national analytics.